Frequently Asked Questions

It's common to second guess yourself or wonder if you are taking all the proper steps financially or if you've overlooked something and there's more you could be doing better to achieve your ultimate goals.

We can help you answer these questions and show you how to make educated and realistic decisions to build a better future.

Some of the common questions we get asked are listed below, but if you don't see what you are looking for, give us a call or send us an email and we will respond quickly.

How do I open an account with Carrington Asset Management Ltd?
It's very simple. First, call or email us to discuss whether an account with Carrington Asset Management Ltd is suitable for you. If so, you can download the account application form online. One of our advisors will guide you every step of the way through the account opening process.

How much do I need to invest with Carrington Asset Management Ltd?
Investment amounts differ from client to client and depend on factors such as available liquidity and investment experience. For those new to investing, we recommend starting small. Try us out for a while to make sure we meet your expectations. Then, if we do better than you thought, begin building a portfolio with us for the longer term.

How do I know what is happening in my account?
Every Carrington Asset Management Ltd client can log in to their account any time of the day or night via our website and see the latest investment activity and up-to-date valuations of their holdings.

What fees does Carrington Asset Management Ltd charge for managing investments?
Our fees are transparent. We only charge a 2% transaction fee when we sell investments showing a profit, and there are no fees for buying. So, if we sell an investment that is not in profit, there are zero fees.

How do your advisors make money?
Our financial and investment advisors are paid a salary and are awarded annual bonuses based on their personal growth and the company's success in achieving goals. In addition, company bonuses are based on client retention rates and on a percentage of the yearly new Assets Under Management (AUM) goal. We believe this structure promotes a culture that focuses on client service.

Do I send my money directly to Carrington Asset Management Ltd?
All payments are made to and disbursed using the services of an independent third-party international transfer agent, who provides escrow and payment services.

How often will we be in contact after opening an account?
Unlike many financial organizations, we don't forget about you once you have opened your account. You will be in regular contact with your dedicated advisor, who will update you on the progress in your account and answer any queries you might have. You will also have their direct contact details so you can talk whenever you need to.

How many clients does each advisor look after?
Carrington Asset Management Ltd investment advisors maintain a personal client base of no more than 70 people. However, advisors managing high-net-worth portfolios may have 50 clients each or less, depending on the complexity of the client accounts.

What happens if I have a question I don't see listed here?
You can contact us by email, fill in the contact form on our contact us page, or call us. We look forward to hearing from you.